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    Returning Online Orders

    Two Easy Ways to Return Online Orders

    1. Visit a Store – Please bring your items and invoice

    2. Begin mail-in process – On this screen enter your order number, email address, and shipping zip/postal code to print a prepaid return label and Start a Return. If your order is not found, please contact us by Email or by Chat for assistance.

    Return to the below address using your own return carrier.
    Eddie Bauer Returns
    6759 Port Road
    Groveport, OH 43125

    Return Policy

    We want you to be a happy camper. If you’re not, we’ll make things right. You may return any product within one year of purchase. You will get a full refund in the original form of payment with proof of purchase.

    ** If your merchandise does qualify for a free return, the Refund Summary on the website may show a shipping cost of -$7.00, however, rest assured the fee will not be deducted when your return is received and processed. **
    Order Number
    Email Address
    Zip Code

    start a return